Millennium VS HP Inkjet

This is an ongoing problem, but not an urgent one. While in general I have no problem printing to the HP Inkjet 2200 (at my desk), I cannot print to this printer from Millennium. Since many of the Millenium screens -- paging lists, overdues, bills -- require you to clear a list after printing (with no way to retrieve it), printing to a printer back in the workroom is slightly inconvenient.

Communication between Millenium and the laser printer at Valerie's desk is a crap shoot -- some days you win, some days you lose.

And an interesting feature of Millenium that I have no desire to "fix" -- it bypasses the "locked print" feature when printing to the Ricoh.

Ricoh machines

Valerie and I had to reassemble one of the Ricoh machines (printer #1) again on Tuesday. When I opened the door to clear a paper jam, one of the little white drive wheels fell out on the ground.

Help Star interface

I tried to send a helpstar today and kept getting a message that I had to choose a category, but there were no categories to chose in the drop-down menu.

I finally called Jermaine at the Help Desk, and he had the same problem. Eventually he discovered that if you click on the "choose category" option in the pull-down menu, you get a pop-up window of categories, and you can choose from there.

But it's a pretty stupid interface if it took two of us 10 minutes to figure it out...

610-280-BOOK

On Sept 10 a TR patron responded to a CCLS reminder email with a report that the automatic book renewal was down. The CCL "notices" staff forwarded the message to me because it was a TR patron.

This morning I checked the line and it was still down. No one else noticed in the course of the week???

I put it a help star and Theresa was able to fix the problem quickly (the machine had rebooted somehow and she just had to log in)