Printer 1 went down at 4:30 on Saturday-frozen machine, all red lights and an error message that read: “Functional Problems Detected; Press restart after current process; Repeat settings after machine has reset”. It proceeded through a series of screens as it reset and then froze again completely. I could do nothing to get it working-so I called for service and Ricoh told me to turn the machine off using the orange button on the lower left of the machine. This did work but it took the printer function longer to come back up-an extra few minutes.
Printer 2 got the same error message first thing on Sunday. I didn’t bother to call this time-the orange button worked.
Wanted to let you both know in case same problem (and the error message) reappears Monday.
Valerie
